Evren Support Portal

Evren OS Introduction 2

• Introduction of Evren OS
• Evren OS Feature Listing

Evren OS Hardware Requirements 1

• Evren OS Specification and Requirements

Sign Up & Set Up Process 2

• How to Signup for Evren
• Set up your Organization

Account Management 1

• Forgot Evren Manager Portal admin account password

Installation of OS 9

• How to download Evren Bootable Image (.iso)
• How to create a bootable USB drive
• Device Authentication (Auto Enrollment)
• Installation on Laptop/PC
• Evren OS installation on a VM for MacOs

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Power Management 2

• How to disable sleep mode on your Evren OS
• Adjust screen brightness in Evren

Hardware & Software 14

• How to enable or disable Touchpad on your laptop
• How to modify Display Configuration
• Manage USB Devices (Enabling/Disabling)
• How to add, remove and configure a Bluetooth device
• How to add a digital camera

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Network Configuration 4

• How to forget/delete a wireless SSID in Evren OS?
• How to connect to a wireless SSID/ hotspot
• How to connect a LAN connection and set as auto connect
• How to configure static IP in Evren OS

User Interface 0

System Settings 6

• USB Storage Management
• NTP Server settings
• User Action Management (Advanced settings)
• Add a Certificate
• Reset LUKS password (Disk decryption password)

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Device Management 3

• Device List & Information
• Device Health Management
• Root (admin) Password for a device

Application Management 4

• Built In Application Management
• Evren App Store
• Application not available on your laptop/PC
• Application not available on Evren App Store

User Management 3

• How to change User password from Evren User Preference Manager
• Forgot your login password
• How to invite Admin User & perform role assignment

Log Management 1

• How to configure log shipper settings in Evren Manager Portal

Ticketing System 2

• How to raise a support ticket
• How to check a support ticket status

Printer Management 3

• How to enable/disable Printer Management
• How to add a wired printer
• How to connect Evren OS to a wireless printer

Browser Management 8

• How to create, find, edit & delete a bookmark on Google Chrome
• Set Google Chrome as Homepage and Startup page
• How to organize bookmarks in Google Chrome
• URL Whitelisting/Blacklisting on Evren Manager Portal
• How to manage bookmarks on Evren Manager Portal

View all 8

Data Loss Prevention (DLP) 0

Additional Features 1

• How to modify User Action Manager settings on Evren Manager Portal

FAQ & Help Videos 0