This feature allows you to get the password of the root (admin) user for a particular device.


This password is only valid on that device and will expire 24 hours after generating the password.


 ⚠️  Please do not share this password with an unauthorized person as the root user will be able to perform any  

        operation on the device. Evren recommends that you only use this in emergency cases or if asked to do so 

        by an Evren Support Engineer.


1. In order to get root password for a device, search for the device on the Device List Page.


2. You can click on the Root Password button either on the device list page or the device health information page,  

    as shown in the screenshots below.

Root Password button on the Device List Page


3. Once you click the Root Password button you will be presented the root password in a pop-up, as shown in the  

    screenshot below.



⚠️  This password is only applicable and valid on that device with a 24 hours expiration period after generating

       the password.